Dialog Direct Implements CallMiner’s Speech Analytics to Improve Agent Adherence, Boost Customer Satisfaction and Closing Rates
Dialog Direct Named a Recipient of the 2017 Elite Contact Center Outsourcing Award Top 50 Teleservices Agencies by CUSTOMER Magazine
Dialog Direct Completes Merger and Acquisition of Healthlogix and Kramer Direct, Further Expanding Footprint in Healthcare
Dialog Direct Holding On-Site Job Fairs for Hiring 150 People in Holland/Grand Rapids Healthcare Openings for Licensed and Non-Licensed Sales & Service Representatives
Dialog Direct’s Michigan Corporate Headquarters Provides Further Employment Growth, Business Opportunity through Aggressive Expansion