We provide start-to-finish solutions to increase brand loyalty.

Consumer Packaged Goods


With digital marketing reaching further into consumers’ lives every day, the importance of maintaining brand awareness is paramount. Personalized messaging through your consumers’ preferred channels, not only increases your brand recognition but makes it consumer-relatable. Dialog Direct is a responsive, cost-effective marketing supply chain provider that can help support and drive your brand mission.

Our Consumer Packaged Goods Solutions

Channel Sales Management

  • Path to Purchase Development
  • Acquisition Strategy Planning
  • Market Segmentation and Insights
  • Multichannel, Multi-Touch
    Campaign Management
  • Multichannel Customer
    Engagement Support
  • Customer Nurturing
  • eStore/CRM/OMS Platform
  • Customer Acquisition
  • Account Management
  • Product Fulfillment

Direct-to-Consumer Services

  • Website/eStore
  • Order Management Platform
  • Catalog Allocation Management
  • Distribution Consolidation
  • Multichannel, Multi-touch Customer Campaign Management
  • Multichannel Customer
    Engagement Support
  • Product Fulfillment

Fulfillment Support

  • Product Sampling Fulfillment
  • Promotional (POS/POP) Fulfillment
  • B2B Bulk Distribution
  • Logistics Support
  • Print and Direct Mail
  • Literature Fulfillment

Who We Work With

Food and Beverage

Household/Personal Care

Wine, Beer and Spirits


You’ll enjoy benefits that include:

  • Increased customer acquisition
  • Increased customer satisfaction
  • Increased operational efficiency
  • Decreased acquisition and support costs



Dialog Direct Delivers:

  • FDA Certification
  • PDMA Certifications
  • HIPAA-Compliant
  • PCI-DSS 3.2
  • GMP
  • ISO-Certified
  • SSAE 16
  • Secure, Temperature-Controlled Warehouse

Case Study

Customer Objective

  • Turn a profit drainer into a profit center
  • Develop a new go-to-market strategy

Dialog Direct Solution

  • Manage small accounts throughout North and
    South America (replacing an inefficient and costly
    direct store delivery model)
  • Create predictive models to make ordering easy
  • Pay-for-performance model


  • Achieved more than $120M in revenue since the start of the program
  • Achieved a minimum 25% year-over-year growth since program launch
  • Increased the average order value from $50 per order to $127 per order
  • Increased web orders from 0% to 45%
  • Added more than 3,600 new customers last year
  • Recently moved to a pay-for-performance model