Consumer Packaged Goods
With digital marketing reaching further into consumers’ lives every day, the importance of maintaining brand awareness is paramount. Personalized messaging through your consumers’ preferred channels, not only increases your brand recognition but makes it consumer-relatable. Dialog Direct is a responsive, cost-effective marketing supply chain provider that can help support and drive your brand mission.
Our Consumer Packaged Goods Solutions

Channel Sales Management
- Path to Purchase Development
- Acquisition Strategy Planning
- Market Segmentation and Insights
- Multichannel, Multi-Touch
Campaign Management - Multichannel Customer
Engagement Support - Customer Nurturing
- eStore/CRM/OMS Platform
- Customer Acquisition
- Account Management
- Product Fulfillment

Direct-to-Consumer Services
- Website/eStore
- Order Management Platform
- Catalog Allocation Management
- Distribution Consolidation
- Multichannel, Multi-touch Customer Campaign Management
- Multichannel Customer
Engagement Support - Product Fulfillment

Fulfillment Support
- Product Sampling Fulfillment
- Promotional (POS/POP) Fulfillment
- B2B Bulk Distribution
- Logistics Support
- Print and Direct Mail
- Literature Fulfillment
Who We Work With

Food and Beverage

Household/Personal Care

Wine, Beer and Spirits

Technology/Electronics
You’ll enjoy benefits that include:
- Increased customer acquisition
- Increased customer satisfaction
- Increased operational efficiency
- Decreased acquisition and support costs
Dialog Direct Delivers:
- FDA Certification
- PDMA Certifications
- HIPAA-Compliant
- PCI-DSS 3.2
- GMP
- ISO-Certified
- SSAE 16
- Secure, Temperature-Controlled Warehouse
Case Study
Customer Objective
- Turn a profit drainer into a profit center
- Develop a new go-to-market strategy
Dialog Direct Solution
- Manage small accounts throughout North and
South America (replacing an inefficient and costly
direct store delivery model) - Create predictive models to make ordering easy
- Pay-for-performance model
Results
- Achieved more than $120M in revenue since the start of the program
- Achieved a minimum 25% year-over-year growth since program launch
- Increased the average order value from $50 per order to $127 per order
- Increased web orders from 0% to 45%
- Added more than 3,600 new customers last year
- Recently moved to a pay-for-performance model