Improve your fulfillment process with lowest-cost, accurate and timely delivery.



Dialog Direct has been in the fulfillment business since 1982. Our very broad client roster, across multiple industry verticals, has presented us with the opportunity to address widely varying distribution needs and gain the corresponding broad and deep experience and know-how. Our fulfillment experience, methodology, equipment and technology save our customers dollars, automate and accelerate the process, and deliver quality outcomes measured in real-time.

We specialize in both B2B and B2C solutions, including:

  • Literature and merchandise distribution
  • Product/eCommerce fulfillment
  • Product sampling – including food, nutrition and pharmaceutical grade products
  • Point-of-sale promotional materials managementand distribution
  • Sales rep web-ordering and fulfillment
  • Customer loyalty programs
  • Trade rebates
  • Training/education materials distribution
  • Kitting and assembly
  • Inventory, warehousing and order management
  • Lot and expiration tracking
  • Recall and quarantine capabilities
  • Real-time inventory management
  • High-security storage
  • 99.9% on-time and accuracy quality scores

Learn more about our fulfillment services.

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What does this mean for your business?


Centralized Distribution Centers

Our one million square feet of warehousing and production facilities are climate-controlled, six racks high, and designed for easy storage and rapid retrieval for best-in-class fulfillment processes. We store multiple product categories, sizes and volumes, from pharmaceuticals, perishable food and literature (POD or stored), and we have the facilities and experience to properly protect your inventory and ensure its timely fulfillment.


Connected Order Management System

Connect our order management system to the back end of your shopping carts or order management system to seamlessly manage active incoming orders. We can fulfill POD or product orders as well as special requests.


Global Shipping

We ship to all domestic and international destinations. Our logistics partners include USPS and commingle partners that allow us to be extremely price competitive. We use all modes of transportation, including our own drivers for same-day and local deliveries, as well as offer electronic tracking and tracing capabilities.

From first click to final delivery, our eCommerce solutions encompass a complete end-to-end process tailored to the specific needs of your customers.