Privacy Policy

Dialog Direct is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Dialog Direct website and governs data collection and usage. By using the Dialog Direct website, you consent to the data practices described in this statement.

Collection of Your Personal Information

Dialog Direct collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number.

There is also information about your computer hardware and software that is automatically collected by Dialog Direct. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Dialog Direct for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Dialog Direct website.

Dialog Direct encourages you to review the privacy statements of websites you choose to link to from Dialog Direct so that you can understand how those websites collect, use and share your information. Dialog Direct is not responsible for the privacy statements or other content on websites outside of the Dialog-Direct.com and the Dialog Direct family of websites.

Use of your Personal Information

Dialog Direct collects and uses your personal information to operate the Dialog Direct website and deliver the services you have requested. Dialog Direct also uses your personally identifiable information to inform you of other products or services available from Dialog Direct. Dialog Direct may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Dialog Direct does not sell, rent or lease its customer lists to third parties. Dialog Direct may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Dialog Direct may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Dialog Direct, and they are required to maintain the confidentiality of your information.

Dialog Direct does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Dialog Direct keeps track of the websites and pages our customers visit within Dialog-Direct.com, in order to determine what Dialog Direct services are the most popular. This data is used to deliver customized content and advertising within Dialog Direct to customers whose behavior indicates that they are interested in a particular subject area.

The Dialog Direct website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  • Conform to the edicts of the law or comply with legal process served on Dialog-Direct.com or the site
  • Protect and defend the rights or property of Dialog Direct
  • Act under exigent circumstances to protect the personal safety of users of Dialog Direct, or the public

Use of Cookies

The Dialog Direct Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Dialog Direct pages, or register with Dialog Direct site or services, a cookie helps Dialog Direct to recall your specific information on subsequent visits.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Dialog Direct services or websites you visit.

Security of your Personal Information

Dialog Direct secures your personal information from unauthorized access, use or disclosure. Dialog Direct secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Changes to this Statement

Dialog Direct will occasionally update this Statement of Privacy to reflect company and customer feedback. Dialog Direct encourages you to periodically review this Statement to be informed of how Dialog-Direct.com is protecting your information.

Contact Information

Dialog Direct welcomes your comments regarding this Statement of Privacy. If you believe that Dialog Direct has not adhered to this Statement, please contact us at 1-800-523-5867. We will use commercially reasonable efforts to promptly determine and remedy the problem.