Highland Park, MI, (July 31, 2017) — Dialog Direct, a customer engagement and marketing solutions company, is proud to announce that TMC, a global, integrated media company helping clients build communities online, in person and in print, has named Dialog Direct one of the winners of the 2017 Elite Contact Center Outsourcing Award, presented by CUSTOMER magazine.
“We are honored to be named a winner of the 2017 Elite Contact Center Outsourcing Award for another year in a row,” states Douglas Kearney, president and CEO at Dialog Direct.
“Our continued growth is a testament to the quality of service our organization provides to our clients.”
The Elite Contact Center Outsourcing Award recognizes the top inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound. Teleservices agencies are ranked for being the largest agencies in the industry as measured by the amount of billable teleservices minutes completed during the past year.
“On behalf of TMC and CUSTOMER magazine, I would like to congratulate Dialog Direct on winning the 2017 Elite Contact Center Outsourcing Award,” said Rich Tehrani, CEO, TMC. “This ranking is truly the benchmark for choosing large-size, large-capacity teleservices agencies and I am so excited to see what their future holds.”
The results of the 2017 Elite Contact Center Outsourcing Award will be published in the 2017 2nd Quarter issue of CUSTOMER magazine.
About Dialog Direct
Dialog Direct is a marketing and customer engagement solution provider focused on helping brands connect and engage with their customers to generate leads, increase sales and provide superior customer engagement solutions that create remarkable experiences. With more than 4,500 team members across 12 locations, the company offers a full range of sales and marketing support services – direct marketing, campaign management, customer service and sales, order fulfillment, eCommerce and data analytics – to help its clients build lifelong customer relationships. Please visit http://www.dialog-direct.com or call 800-523-5867 for more information.
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.
Global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. This presents branding, thought leadership and lead generation opportunities for vendors/sellers. For more information about TMC, please visit www.tmcnet.com.