Personalized Communication with Customer Increased Response Rate by 46% and Generated $1.5 Million in Incremental Sales for Leading Automotive CompanyEvents Page 1 of 1
More From Dialog Direct
Personalized Communication with Customer Increased Response Rate by 46% and Generated $1.5 Million in Incremental Sales for Leading Automotive Company
Improved Agent Onboarding Increases First Call Resolution by 17% While Decreasing Average Handle Time by 12%
Retail Customer Experience Lessons Learned in 2015 – Part 2
The Customer Rage Study: What It Means To You and Your Bottom Line
Operationalizing Analytics: Six Steps to an Effective Revenue-Generating Strategy
5 Signs It’s Time for Your Health Plan to Outsource