Service: Trade Fulfillment
Industry: Cable

01 | Need

• Develop and manage a new B2B eStore where dealers can access leading cable company’s merchandise
• Increase eStore efficiencies, create a streamlined ordering process, and link the site to client’s co-op provider to allow the dealers to use co-op funds immediately against their purchase

02 | Solution

• Created and managed a new user-friendly dealer portal
• Link to web service for real-time co-op data transfers
• Offered item personalization and logo upload capabilities

03 | Results

• Immediate real-time co-op reimbursement
• Increased dealer satisfaction
• More than 15,000 orders processed in the first year