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New User-Friendly Dealer Portal for Leading Cable Company Increased Dealer Satisfaction and Increased Orders Processed

Service: Trade Fulfillment
Industry: Cable

01Need

  • Develop and manage a new B2B eStore where dealers can access leading cable company’s merchandise
  • Increase eStore efficiencies, create a streamlined ordering process, and link the site to client’s co-op provider to allow the dealers to use co-op funds immediately against their purchase

02 | Solution

  • Created and managed a new user-friendly dealer portal
  • Link to web service for real-time co-op data transfers
  • Offered item personalization and logo upload capabilities

03 | Results

  • Immediate real-time co-op reimbursement
  • Increased dealer satisfaction
  • More than 15,000 orders processed in the first year

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