Service: Trade Fulfillment
Industry: Automotive

01 | Need

• Distribution of POS, catalogs, literature, premiums and training material to dealers and field sales personnel
• Need for cost savings and smoother delivery of collateral material to national dealer network, elimination of multiple toll-free numbers

02 | Solution

• Designed and host eStore fulfillment system
• Integrated eStore order fulfillment into weekly consolidated distribution process
• Custom assembly and in-store recipient routing facilitates efficient delivery
• POD and downloadable items
• Automated dealer billing process

03 | Results

• Cost reduction $8.5 million
• 98% utilization
• User satisfaction +90% with eStore functionality