Service: Trade Fulfillment
Industry: Automotive
01 | Need
- Distribution of POS, catalogs, literature, premiums and training material to dealers and field sales personnel
- Need for cost savings and smoother delivery of collateral material to national dealer network, elimination of multiple toll-free numbers
02 | Solution
- Designed and host eStore fulfillment system
- Integrated eStore order fulfillment into weekly consolidated distribution process
- Custom assembly and in-store recipient routing facilitates efficient delivery
- POD and downloadable items
- Automated dealer billing process
03 | Results
- Cost reduction $8.5 million
- 98% utilization
- User satisfaction +90% with eStore functionality