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Dialog Direct and Prime Therapeutics – CSR Training Program Best Practice Award
Home Security Company Increases Sales by 22% Through Data Analytics
Insurance Premiums Increased by More than $100 Million Through Predictive Analytics and Campaign Management Solutions
Custom CRM Solution Lowers Average Handle Time by 52% and Dramatically Cuts Costs by 20%Press Releases More Press Releases
Qualfon Announces Strategic Acquisition of MAR Graphics
Qualfon Acquires Dialog DirectDialog Direct Implements CallMiner’s Speech Analytics to Improve Agent Adherence, Boost Customer Satisfaction and Closing Rates
Dialog Direct Named a Recipient of the 2017 Elite Contact Center Outsourcing Award Top 50 Teleservices Agencies by CUSTOMER Magazine