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Dialog Direct and Prime Therapeutics – CSR Training Program Best Practice Award
Home Security Company Increases Sales by 22% Through Data Analytics
Insurance Premiums Increased by More than $100 Million Through Predictive Analytics and Campaign Management Solutions
Custom CRM Solution Lowers Average Handle Time by 52% and Dramatically Cuts Costs by 20%Press Releases More Press Releases
Dialog Direct Implements CallMiner’s Speech Analytics to Improve Agent Adherence, Boost Customer Satisfaction and Closing Rates
Dialog Direct Named a Recipient of the 2017 Elite Contact Center Outsourcing Award Top 50 Teleservices Agencies by CUSTOMER MagazineDialog Direct Announces New Senior Vice President of Business Development
Dialog Direct Named a Top 50 Teleservices Agencies by CUSTOMER Magazine