The Total Customer Experience

Optimize your customer life cycle with Dialog Direct.

Data Analytics

Leverage your data for compelling messages targeted to the individual.

With a team of data scientists and predictive analytics experts, we use data modeling to develop personas that create a significant lift in sales or service levels.

Campaign Management

Speak with your prospects and customers through the right channel at the right time.

Utilize a marketing automation platform to manage multichannel direct marketing activities.

Digital and Direct Marketing

Create demand through preferred channel marketing.

We are one of the nation’s largest digital, direct mail and email facilities equipped with one-to-one, on-demand and web-to-print technology.

Customer Engagement

Customer loyalty begins with customer-obsessed agents.

We have 15 locations employing 4,500+ U.S.-based sales and service professionals. Our services are available in11 different languages.


From the first click to the final delivery.

Integrated processes and technology to make shopping, ordering, fulfillment and delivery simple and efficient.


State-of-the-art technology and facilities.

Four national fulfillment centers with more than 1 million square feet of production and warehousing space. With real-time inventory control, automated warehouse management and climate-controlled secure storage.

Data Hub

Full integration with your enterprise applications for real-time access to your consumer behaviors.