Sometimes, hard work pays off in more ways than one – our customers get the results they want, and we receive a little recognition along the way. It’s definitely not why we’re in business, but we appreciate it every time. Our team of industry experts work hard every day to create data-driven, one-to-one communications that deliver unmatched results and improved ROI for our clients. And this hard work has been rewarded many times over the years.

Awards

• Direct Marketing Association of Detroit, 1st Place Target Award (automobile company): Extended Service Plan (ESP), featuring direct mail; 28% increase in response rate
• Direct Marketing Association of Detroit, 1st Place Target Award (healthcare company): Direct mail; 6% patient increase
• World Excellence Award: Recognized as an outstanding global marketing services partner for automotive client
• OEM Supplier of the Year Award (two consecutive years)
• PODi, Best Practice Award: Best Case Study for Digital School That Rocks! campaign; 26% increase in response rate
• Inc. 500’s Fastest Growing Private Companies boosting a three-year growth rate of 488%
• Top 50 Teleservices Agencies Award
• Inc. magazine, Hire Power Award
• The Stevies – American Business Award
• National Customer Service Association Award – “Service Person of the Year”
• International Customer Management Institute (ICMI) “Best Outsourcer Partnership” Finalist Award

Certifications

We also hold a number of certifications, including:

• ISO 9001
• ATA/SRO-Certified
• HIPAA
• CMS
• FDA
• Six Sigma-Certified
• Food Packaging Accreditation
• Good Manufacturing Practices
• PCI-DSS 3.2