Awards and Certifications
Sometimes, hard work pays off in more ways than one – our customers get the results they want, and we receive a little recognition along the way. It’s definitely not why we’re in business, but we appreciate it every time. Our team of industry experts work hard every day to create data-driven, one-to-one communications that deliver unmatched results and improved ROI for our clients. And this hard work has been rewarded many times over the years.
Awards
- Direct Marketing Association of Detroit, 1st Place Target Award (automobile company): Extended Service Plan (ESP), featuring direct mail; 28% increase in response rate
- Direct Marketing Association of Detroit, 1st Place Target Award (healthcare company): Direct mail; 6% patient increase
- World Excellence Award: Recognized as an outstanding global marketing services partner for automotive client
- OEM Supplier of the Year Award (two consecutive years)
- PODi, Best Practice Award: Best Case Study for Digital School That Rocks! campaign; 26% increase in response rate
- Inc. 500’s Fastest Growing Private Companies boosting a three-year growth rate of 488%
- Top 50 Teleservices Agencies Award
- Inc. magazine, Hire Power Award
- The Stevies – American Business Award
- National Customer Service Association Award – “Service Person of the Year”
- International Customer Management Institute (ICMI) “Best Outsourcer Partnership” Finalist Award
Certifications
We also hold a number of certifications, including:
- ISO 9001
- ATA/SRO-Certified
- HIPAA
- CMS
- FDA
- Six Sigma-Certified
- Food Packaging Accreditation
- Good Manufacturing Practices
- PCI-DSS 3.2