Delivering unmatched results and improved ROI for our clients.

Awards and Certifications

Sometimes, hard work pays off in more ways than one – our customers get the results they want, and we receive a little recognition along the way. It’s definitely not why we’re in business, but we appreciate it every time. Our team of industry experts work hard every day to create data-driven, one-to-one communications that deliver unmatched results and improved ROI for our clients. And this hard work has been rewarded many times over the years.

Awards

  • Direct Marketing Association of Detroit, 1st Place Target Award (automobile company): Extended Service Plan (ESP), featuring direct mail; 28% increase in response rate
  • Direct Marketing Association of Detroit, 1st Place Target Award (healthcare company): Direct mail; 6% patient increase
  • World Excellence Award: Recognized as an outstanding global marketing services partner for automotive client
  • OEM Supplier of the Year Award (two consecutive years)
  • PODi, Best Practice Award: Best Case Study for Digital School That Rocks! campaign; 26% increase in response rate
  • Inc. 500’s Fastest Growing Private Companies boosting a three-year growth rate of 488%
  • Top 50 Teleservices Agencies Award
  • Inc. magazine, Hire Power Award
  • The Stevies – American Business Award
  • National Customer Service Association Award – “Service Person of the Year”
  • International Customer Management Institute (ICMI) “Best Outsourcer Partnership” Finalist Award

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Certifications

We also hold a number of certifications, including:

  • ISO 9001
  • ATA/SRO-Certified
  • HIPAA
  • SSAE-16/SAS 70
  • CMS
  • FDA
  • Six Sigma-Certified
  • Food Packaging Accreditation
  • Good Manufacturing Practices
  • PCI-DSS 3.2

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